This Privacy Policy describes how IAAMED, PA ("IAAMED," "we," "us," or "our") collects, uses, and protects information you provide when you visit iaamed.info (the "Site") or contact us to request a consultation.
1. Information We Collect
Information you provide directly: When you complete a consultation request or contact form, we collect your name, email address, phone number, and any other details you choose to submit.
Information collected automatically: When you visit the Site, we automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, pages visited, and session duration via cookies and analytics tools.
2. How We Use Your Information
- To respond to your consultation request and schedule an appointment
- To contact you by phone, email, or text message regarding your inquiry (see our SMS Terms for text message details)
- To improve our website and understand how visitors interact with it
- To measure the effectiveness of our advertising on Google and Meta platforms
- To comply with applicable legal and regulatory requirements
3. HIPAA Notice
IAAMED is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) you share with us during a medical consultation or treatment relationship is handled in accordance with our HIPAA Notice of Privacy Practices, which is provided separately at your first appointment.
Information submitted through this website prior to establishing a care relationship (e.g., a consultation request form) is treated as general contact information, not PHI, until a provider-patient relationship is formally established.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies for the following purposes:
- Google Analytics: Anonymous usage data to understand traffic patterns. Opt out here.
- Google Ads / Remarketing: Conversion tracking and remarketing to show IAAMED ads to past visitors. Manage preferences at adssettings.google.com.
- Meta Pixel: Tracks form submissions to measure ad effectiveness on Facebook and Instagram. Manage preferences at facebook.com/ads/preferences.
You may disable cookies in your browser settings. Some site functionality may be affected.
5. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:
- Service providers: Third-party vendors who assist with website hosting, email delivery, and appointment scheduling, under confidentiality agreements
- Advertising platforms: Conversion and audience data shared with Google and Meta as described in Section 4 — no personally identifiable health information is shared for advertising purposes
- Legal compliance: When required by law, court order, or to protect the rights and safety of IAAMED or others
6. Data Retention
We retain contact and inquiry information for as long as necessary to respond to your request and for a reasonable period thereafter for recordkeeping purposes. Medical records are retained in accordance with Kentucky state law and applicable federal regulations.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your contact information (subject to legal retention obligations)
- Opt out of text message communications at any time by replying STOP
- Opt out of marketing emails by following the unsubscribe link in any email
To exercise these rights, contact us at (502) 451-7720.
8. Children's Privacy
This Site is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has submitted information through this Site, please contact us and we will promptly delete it.
9. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
This Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
11. Governing Law
This Privacy Policy is governed by the laws of the Commonwealth of Kentucky. Any disputes shall be resolved in the courts of Jefferson County, Kentucky.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy: